Refunds and changes

You have a customer service department where you will be attended personally to any questions you may have, or even ordering by telephone at no. 981 74 01 80.

If for any reason you are not satisfied (simply the product is not what you expected or do not like) we will proceed to the refund of the article itself, but transport costs or management will not be refunded.

You will have a period of 14 working days to return or exchange, to following the date of purchase, but you must inform by email to:  ali@buceofinisterre.com

If the product is defective must be attached image of it where you can appreciate such damage.

Also the return costs borne by the buyer as indicated in Art. 44 of Law 7/1996 of 15 January, of "Ordenación del Comercio Minorista".

The garments may be changed for another size or colour in our store, provided they are in perfect condition and that we have this garment in stock in the store.

Partial product returns will not be accepted.

The customer must return the product in perfect condition with the original packaging to the address of the invoice: Buceo Finisterre - C/ Alcalde Fernández nº 31 Fisterra(a Coruña) CP: 15155, except that the product is faulty or has come into disrepair for damage during transport.

Buceo Finisterre reserves the right not to accept articles returned or sent out of the set period of time, or garments which are not in the same condition as they were received.

Once the perfect condition of items has been checked, we will send you an e-mail to inform you about it and we shall proceed with the refund on the same method of payment used to purchase such items. No later than 30 days